Account & security
Manage your PINs and protect your account.
4 articles- I forgot my login PIN
Start the passcode recovery process from the login screen.
- How to change your login or transaction PIN
Manage the PIN you use to sign in and the PIN you use for payments.
- How to enable fingerprint or face authentication
Manage biometric login and payment authentication on a supported phone.
- How to keep your GoTap account safe
Keep your PINs private and check who you are paying.
Still need a hand?
Talk to the GoTap team.