How can we help?

Browse by topic

Set up your account, verify your details and check your limits.

Add money or get help with a missing transfer.

Help with QR payments, bank transfers and Tap.

Find a payment, share a receipt or report a problem.

Set up your business profile and receive customer payments.

Manage your PINs, use biometrics and protect your account.

Find out how to reach the GoTap team.

Bestie, your GoTap AI companion, can help with GoTap questions and get a payment ready for you to review.

You review and approve before money moves.