Troubleshooting·1 min read
My verification code hasn’t arrived
Check your number and request another code when resend becomes available.
Check these first
Confirm your phone number and country code on the verification screen.
Check that your phone has a mobile signal and can receive messages.
Wait for the resend option to become available, then request a new code.
Use the latest code you receive in the app.
Still no code?
Contact GoTap support with the step you are on, your phone model, and any error message. Tell support whether you are signing up or resetting your PIN.
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