Help Center

How to change your login or transaction PIN

Manage the PIN you use to sign in and the PIN you use for payments.

Change a PIN you know

  1. Open Profile → Privacy & Security.

  2. Choose Change Login PIN or Change Transaction PIN.

  3. Enter the current PIN requested on screen.

  4. Enter your new PIN, then enter it again to confirm.

  5. Wait for the success message before leaving the screen.

If you forgot your transaction PIN

Choose Reset Transaction PIN in Privacy & Security and complete the identity checks requested in the app. Set and confirm the new PIN when prompted.

Suggest an improvement

Still need help?

Contact support
Get GoTap

Help Center

Contact support